Question 1

Where are the products from?

Accepted Answer

The products are from our Food supplier Gordon Food Service. Gordon Food Service is a family owned distributor supplying high quality restaurant foods to customers like us for over 120 years.

Question 2

Are the products sourced locally?

Accepted Answer

Most products are Canadian, while local items can be identified by the "local" badge on the site.

Question 3

Is this the same product as the restaurant?

Accepted Answer

We have selected some of the most popular products that would be suitable for home use. These products are used in many restaurants but may not be the same as we use in our restaurant, most of our products for the restaurant are in a larger pack size format that might be too big for home use.

Question 4

Is this a limited time only?

Accepted Answer

Yes, we thank you for your support and plan on continuing as long as the demand is required.

Question 5

Is the product Fresh or Frozen?

Accepted Answer

Click on the read more button of the product description on the webpage for more information. Most protein items are frozen with industry leading technology to ensure quality.

Question 6

How does this benefit the restaurant?

Accepted Answer

The sale from the truckload creates a new revenue stream for our establishment, it helps in offsetting the change in business of the restaurant industry.  We thank you for your support!

Question 7

How does this support my community?

Accepted Answer

By taking advantage of bulk deals on restaurant quality foods this spring, you’re supporting a local family restaurant AND  helping to keep essential food supply chains healthy in your area.  Let’s all do our part this BBQ season and grill our way back to normal :)

Question 8

Will the products be consistent on every truckload?

Accepted Answer

These are commodity items that are susceptible to price fluctuation and supply availability,  similar to the experience at a grocery store.  Items may vary from truckload to truckload sale.

Question 9

What order confirmation will I receive?

Accepted Answer

You will receive two (2) different confirmation. One is an order confirmation from the restaurant, and the other is a transaction confirmation from STRIPE.

Question 10

Which do I need at time of pick-up?

Accepted Answer

When picking up your order, please have your “Restaurant order confirmation” ready.

Question 11

What happens if I didn’t receive any confirmation?

Accepted Answer

Most likely there is an issue with the email address provided.  Please email renee@foodmrkt.ca for assistance in resolving this matter.

FAQ's

Frequently asked questions